blog.indahnesia.com - Discover Indonesia Online

    
You are currently in > Just a blog about Indonesia > Ongoing complaints about new Bali airport terminal


Ongoing complaints about new Bali airport terminal DENPASAR, BALI - The Bali Consumer Protection Bureau (YLPK-Bali) has undertaken a customer service surveys for Bali Ngurah Rai International and the Lombok International Airports.I Putu Armaya, director of YLPK, told Metrobali.com on June 24, 2014, that the survey was undertaken over 5 days ,June 4-8, 2014. The survey involved around 300 respondents - both domestic and international air passengers.

While many gave “good” ratings to the Bali and Lombok Airports, negative comments focused on the minimum access to public transport at both airports.

Armaya pointed to other major airports in Indonesia where public transport is supplied by Damri Busses. He complained that in Bali the airport authority has failed to establish cooperation with the Provincial Government of Bali and to fully connect the airport with the Trans-Sarbagita Regional Bus Service.

Said Armaya: “We hope that the provincial government will go beyond mere rhetoric and undertake the important steps to improve service at Bali’s Ngurah Rai International Airport and make it the best airport in Indonesia.”

He went on to explain that Ngurah Rai must upgrade its services in order to meet the requirements of the Consumer Protection Laws, underlining that customers are in the end paying for services and not technology or a luxurious infrastructure.

To this end, he insists, Ngurah Rai Airport must open access to third parties to provide public transport now dominated by a monopoly operated by a local cooperative.
Passengers completing the survey at the Lombok airport also bemoaned a similar lack of public transport.

The same survey also revealed many complaints regarding aggressive luggage porters demanding from foreign tourists as much as US$10 per bag (Rp. 120,000) when, in fact the official tariff set by the airport is only Rp. 5,000 per bag.

Armaya said PT Angkasa Pura I, as the airports managers should take strong action again porters victimizing Bali visitors.The survey at the Bali Airport was conducted in free-flowing dialog that included members of the Airport’s management.


Related blog entries (category 'Travel') Related blog entries (category 'Travel'):
12 May 2014 · Ministry predicts mudik travelers to reach 27 million
30 April 2014 · Citilink denies planning to acquire Tiger Air Mandala
28 April 2014 · Drunken passengers won’t be boarded in Bali
20 February 2014 · Adi Soemarmo airport reopened
15 February 2014 · Seven airports closed due to volcanic ash from Mount Kelud
14 February 2014 · 7 airports in Indonesia closed due to Mount Kelud eruption

Related blog entries (category 'Travel') Tags: Bali, terminal, airport, complaints, ongoing


Posted in Travel @ 30 June 2014 07:00 CET by Blog Bot · 'Blog' RSS feed · permalink






There are no reactions on this blog entry yet. Be the first one to give a reaction here!


Log in to write a reaction

You are not logged in to the website. You have to be logged in to write a reaction on this blog entry.

· If you already have an account, please login.
· If you have lost your password, please retrieve it.
· If you don't have an account yet, you can create one.

    
 ABOUT THIS ENTRY
Add this blog entry to your email, your own blog, MySpace, Facebook, or whatsoever via AddThis:
Bookmark and Share

e-mail updates for this blog article

Login if you want to receive emails for reactions on this blog entry. You will receive an update as soon as a reaction on this blog entry is posted.

Your website for tickets in Indonesia!
Looking for e-tickets for flights in Indonesia? Here's your solution! Order your e-tickets at ticketindonesia.info.
 FOLLOW US ON TWITTER
 BLOG ARCHIVE
· 2015, 28 entries
· 2014, 591 entries
· 2013, 750 entries
· 2012, 1061 entries
· 2011, 792 entries
· 2010, 644 entries
· 2009, 916 entries
· 2008, 504 entries
· 2007, 725 entries
· 2006, 1014 entries
· 2005, 723 entries
· 2004, 558 entries
· 2003, 525 entries
· 2002, 375 entries
· 2001, 162 entries
 POPULAR TAGS
· gigolo
· jakarta
· blogger
Automatically generated every hour
 BLOG CATEGORIES
· General (1205 entries)
· Economy (643 entries)
· Politics (574 entries)
· Accidents (561 entries)
· Terrorism (541 entries)
· Earthquake (539 entries)
· Volcanoes (387 entries)
· Crime (357 entries)
· Corruption (349 entries)
· Flooding (278 entries)
· Elections (276 entries)
· Travel (268 entries)
· Bird Flu (254 entries)
· Religion (242 entries)
· Tourism (239 entries)
· Oddly enough ... (219 entries)
· Violence (198 entries)
· Drugs (196 entries)
· Health (192 entries)
· Aceh conflict (191 entries)
· Environment (185 entries)
· Weather (171 entries)
· Military (168 entries)
· Protests (157 entries)
· Culture (106 entries)
· Garuda Indonesia (91 entries)
· C. Sulawesi conflict (86 entries)
· Human rights (82 entries)
· Forest fires (78 entries)
· Sidoarjo mudflow (71 entries)
· Power supply (64 entries)
· Ramadan (63 entries)
· PT Freeport (55 entries)
· Picture guess (48 entries)
· Maluku conflict (47 entries)
· History (37 entries)
· Dengue Fever (37 entries)
· Infrastructure (36 entries)
· Polio (35 entries)
· Mexican flu (35 entries)
· Website (25 entries)
· Media (22 entries)
· Nuclear power (21 entries)
· Sports (20 entries)
· Sexy (16 entries)
· SARS (15 entries)
· Nightlife (10 entries)
· Others (5 entries)
· Lippo Cikarang (5 entries)
· Close smallest categories
 EXCHANGE RATES
EUR-IDR: 16,590 · 16,620  The Rupiah rate declined since yesterday
@ 17 May 2018 18:12 CET
JPY-IDR: 126.83 · 126.95  The Rupiah rate improved since yesterday
@ 17 May 2018 21:58 CET
MYR-IDR: 3,545 · 3,549  The Rupiah rate declined since yesterday
@ 15 May 2018 08:42 CET
SGD-IDR: 10,479 · 10,501  The Rupiah rate declined since yesterday
@ 07 May 2018 07:48 CET
THB-IDR: 439.14 · 439.41  The Rupiah rate declined since yesterday
@ 16 May 2018 09:18 CET
USD-IDR: 14,097 · 14,157  The Rupiah rate declined since yesterday
@ 17 May 2018 00:46 CET
Go to 'exchange rates' 
 MOST RECENT REACTIONS
·  At 20 September 2018 06:54 erik12 reacted on Fuel prices lowered, again
·  At 19 October 2015 17:17 imambudianto5 reacted on Bank Indonesia maintains benchmark interest rate at 7.75%
·  At 04 March 2015 19:18 merdekaSah reacted on Alleged terrorists shot dead three villagers in Poso
·  At 04 March 2015 13:11 Yogya-Bali reacted on Alleged terrorists shot dead three villagers in Poso
·  At 26 February 2015 13:02 Irena reacted on Sexy, a young woman with candy
·  At 08 May 2014 09:51 jstar reacted on No alcohol should be sold in warung
·  At 01 May 2014 10:07 jstar reacted on Indonesia to be among the top 10 peacekeeping contributors
·  At 27 March 2014 05:50 harlys reacted on PPP leader voices concern over Islamic parties' future
·  At 10 March 2014 06:11 Yogya-Bali reacted on Sriwijaya Air leaves behind 200 passengers at airport
·  At 09 March 2014 00:11 Yerun reacted on Sriwijaya Air leaves behind 200 passengers at airport
·  At 08 March 2014 20:33 nicknick reacted on Sriwijaya Air leaves behind 200 passengers at airport
·  At 18 February 2014 04:17 Yerun reacted on Ash from Mount Kelud eruption spreads over all of Java
·  At 16 February 2014 05:41 Amed East Bali reacted on Ash from Mount Kelud eruption spreads over all of Java
·  At 14 February 2014 22:27 Anne Mieke reacted on Asylum seekers in Medan wish to be sent to Australia
·  At 14 February 2014 22:22 beritaislam reacted on Asylum seekers in Medan wish to be sent to Australia
·  At 16 January 2014 15:37 Anne Mieke reacted on Landslides cut off Tomohon-Manado road
·  At 16 January 2014 15:21 Yerun reacted on Landslides cut off Tomohon-Manado road
·  At 16 January 2014 15:05 Anne Mieke reacted on Landslides cut off Tomohon-Manado road
·  At 16 January 2014 14:48 Yerun reacted on Landslides cut off Tomohon-Manado road
·  At 16 January 2014 14:41 Yerun reacted on Landslides cut off Tomohon-Manado road
Go to 'forum topics' 

Created by indahnesia.com · feedback & contact · © 2000-2019
Other websites by indahnesia.com: ticketindonesia.info · kamus-online.com · indonesiepagina.nl · suvono.nl

Valid HTML 4.01 Transitional 122,322,251 pageviews Discover Indonesia Online at indahnesia.com