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LIPPO CIKARANG - Last contact with PLN dated back to July this year. Indeed I was not called back or did I receive information in any other way from them. So until that very moment I did not have a clue about what was going on and how I was able to pay for my monthly electrical bill.
However slightly late, the last week of October already, I headed for the local office of PLN again to see whether it was possible for me to pay my bills this time. I left it for some three, almost four months because I wasn't in the mood to wake up the same persons with the same story again, three times probably.
I realized that I was still using power and that eventually it all had to be paid as well. So that stimulated me in the end to go to the office again. I got on the motorcycle to make the short trip to the PLN office in Cikarang. This time I brought with me a number of copies of the invoices for re-installment of the meter and a down-payment for the first month.
The name of the owner, the correct address as well as the correct meter number were on these copies. However those were exactly the same details as I handed over a few times before it seems that people are more likely to react when they have evidence in the form of copies in contrary to some quick writing from an civil servant - because that is what they are.
No information was found at the cashier - again. The man was about to ask whether I really didn't live in Perumahan Cibiru, where the meter number was stil registered. He didn't ask it though since he also knows that is the only area where many Muslems live. Foreigners prefer to live in housing complexes elsewhere in Lippo Cikarang, where there is no mosque around the corner.
He soon handed over my paperwork to the first colleague he found, a lady at the front desk. A couple that was already being served was parked for the time being, because a bule that wanted to pay but was not able to do so got priority - as it should be if you ask me and not because I am a foreigner. She walked to the back of the office, most likely headed for the department pemasangan ('Placements') to ask where my connection had gone.
Less than ten minutes later I was in the same chair as I was almost four months ago, at the department pemasangan indeed. The same person was looking in the same system and once again found totally nothing. That wasn't really surprising indeed. I didn't react to it and simply waited until he came with a sollution to the problem.
He soon came up with one, surprising. He told me that the meter was now in the system and that I was able to pay my bill late November or early December. It took a while more because everything had to run through the standard processes, which takes about a month. That was fine for me. If I was indeed in the system now, I would be able to pay even before the end of the year!
door het standaard proces heen moest, wat een maand duurt. Dat was prima voor mij. Als ik er al in zou staan, dan zou betalen voor het eind van het jaar dus mogelijk zijn!
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