blog.indahnesia.com - Discover Indonesia Online

    
You are currently in > Just a blog about Indonesia > Queueing up to pay your electricity bill


Queueing up to pay your electricity bill YOGYAKARTA - It is nothing more than a monthly returning event if you look at it; paying your electricity bill. Somewhere in the last two days of the month an employee from the Indonesian state-run electricity company PLN (Perusahan Listrik Negara) comes to write down the current meter reading on the card and also enters these numbers in his handheld computer. After that he walks through the garden to the neighbors to continue his way.

You would say that most work is done with that, but that is not entirely true. Paying your bill has to be done every month here to avoid fines or in an even worse scenario they will cut off your connection. This is where the problems show op; PLN is a state-run company and not one of the fastest in starting with 'online' payments (via internet) or a good customer service.

Until several years ago you could pay for your electricity bills at a local branch of the BRI bank (state-run bank, that's why) in cash. In more recent years new possibilities for paying your electricity bills at post offices, other banks and some shopping malls have become widely used as well. You will have to pay a small fee for that, but you don't have to wait very long usually. No fees are calculated at the kiosks, because they are owned by PLN. Paying your bills is only possible between the 7th and the 21st of the month however.

Paying at those locations earlier than the 7th is not possible and paying later than the 21st is not possible as well. At least that is clear communication from a company. If you want to pay late you can - together with hundreds of others - go to the local headquarters to queue up. If you are lucky they have installed air conditioning by now and you are able to take a number, otherwise it could turn out a little bit more awkward than you had probably hoped for in the first place.

I always try to pay my bills as early as possible, at least far before the payment is due. In general it is still not that crowded, so I can finish my payments in a matter of a few minutes. Of course I could ask someone to help me paying my bills, but the bank is close and it's also on the way when I go out to buy fresh bread, so I don't see the problem in hopping by at the bank as well to give them my Rupiah's.

The local office of BRI is a small and old building along the main road. The walls are painted brightly blue and there are a big number of old couches which are used as a waiting area. That is the only luxury you will find here, because normally you will get a wooden bench or a simple plastic chair to sit on while waiting for your turn. Since this was a normal bank building as well, most people were waiting for their normal banking business. Those who had to pay their bill sat down in the first few couches for the woman behind the counter to tall the name on the bills.

Those who want to pay - or have to pay more likely - put one of the earlier bills in a small basket. This basked is empties and turned around, so the longest waiting customers will be able to pay first. This is if you do like the other people here and put your bill on top of all the others, because the woman behind the counter will turn them all around when she takes them out. If you cheat a little bit, you can save quite some time waiting; mainly of use when you want to pay later on the day or later in the month when the 21st is rapidly approaching.

Two invoices from PLN which you receive when you pay your bill at the counter of a bank or local branch of PLN. © indahnesia.com.
Two invoices from PLN which you receive when you pay your bill at the counter of a bank or local branch of PLN. © indahnesia.com.

When you know the system, you can also use it. Polite? Most likely not, but you should not expect that the rest of these paying customers is polite as well, because that is nothing short of an illusion, even if it may not seem like that. I tried it and put my bill at the very bottom of the pile. Within a few minutes the entire pile was grabbed out. The papers were then organized into a pile before the first name was called. Amazingly I was the very first one to be allowed to pay my bill.

Before paying there was not a single person that told me that it was strange that I was first of all people queuing because I cam in last. After I had paid the situation was still the same. No visible strange faces, even not a sigh about the fact that I entered last and went out first. Fairly normal behavior and I learned that it is pretty okay to skip the row, even if there is an organized form of waiting. This is just some compensation for the times when there is only an 'Indonesian' kind of queue and when people start pushing and shoving as if they are in the biggest hurry.



Posted in Culture @ 12 March 2008 by Jeroen · 'Blog' RSS feed · permalink





mluckham
User
spacer line
 

Three Hours to Pay the Bill

In the mid-1990's I was living at a fellow Canadian's rented house on a Gang between Jl.Sudirman and Jl.Rasuna Said. When he had a pembantu she was always sent to pay the hydro bill, but one time I had to do it.

The PLN office was nowhere near the house ... I think it was in the eastern part of West Jakarta, about 30 minutes by taxi (not macet). On arrival it was a typical 2- or 3-storey whitewashed functional government building, and I queued up outside on the 2nd floor (with all the drivers and pembantus, I assume - in any case the time was passed chatting as I could and answering 'hello mister' Emoticon: Wink . I was probably 50th in line, outside on the sunny balcony (AC?? it's called sweat!) and recall waiting an hour or so until the wicket opened.

As with you, someone came and took the big Orang Putih closer to the beginning of the line to pay - no one complained. Money exchanged, stamps liberally and vigorously applied to the rekening, salamat jalan's were said, and 10 minutes after the window opened I was on my way.

Another day in paradise!



Log in to write a reaction

You are not logged in to the website. You have to be logged in to write a reaction on this blog entry.

· If you already have an account, please login.
· If you have lost your password, please retrieve it.
· If you don't have an account yet, you can create one.

    
 ABOUT THIS ENTRY
Add this blog entry to your email, your own blog, MySpace, Facebook, or whatsoever via AddThis:
Bookmark and Share

e-mail updates for this blog article

Login if you want to receive emails for reactions on this blog entry. You will receive an update as soon as a reaction on this blog entry is posted.

Your website for tickets in Indonesia!
Looking for e-tickets for flights in Indonesia? Here's your solution! Order your e-tickets at ticketindonesia.info.
 FOLLOW US ON TWITTER
 BLOG ARCHIVE
· 2015, 28 entries
· 2014, 591 entries
· 2013, 750 entries
· 2012, 1061 entries
· 2011, 792 entries
· 2010, 644 entries
· 2009, 916 entries
· 2008, 504 entries
· 2007, 725 entries
· 2006, 1014 entries
· 2005, 723 entries
· 2004, 558 entries
· 2003, 525 entries
· 2002, 375 entries
· 2001, 162 entries
 POPULAR TAGS
· gigolo
· jakarta
· blogger
Automatically generated every hour
 BLOG CATEGORIES
· General (1205 entries)
· Economy (643 entries)
· Politics (574 entries)
· Accidents (561 entries)
· Terrorism (541 entries)
· Earthquake (539 entries)
· Volcanoes (387 entries)
· Crime (357 entries)
· Corruption (349 entries)
· Flooding (278 entries)
· Elections (276 entries)
· Travel (268 entries)
· Bird Flu (254 entries)
· Religion (242 entries)
· Tourism (239 entries)
· Oddly enough ... (219 entries)
· Violence (198 entries)
· Drugs (196 entries)
· Health (192 entries)
· Aceh conflict (191 entries)
· Environment (185 entries)
· Weather (171 entries)
· Military (168 entries)
· Protests (157 entries)
· Culture (106 entries)
· Garuda Indonesia (91 entries)
· C. Sulawesi conflict (86 entries)
· Human rights (82 entries)
· Forest fires (78 entries)
· Sidoarjo mudflow (71 entries)
· Power supply (64 entries)
· Ramadan (63 entries)
· PT Freeport (55 entries)
· Picture guess (48 entries)
· Maluku conflict (47 entries)
· History (37 entries)
· Dengue Fever (37 entries)
· Infrastructure (36 entries)
· Polio (35 entries)
· Mexican flu (35 entries)
· Website (25 entries)
· Media (22 entries)
· Nuclear power (21 entries)
· Sports (20 entries)
· Sexy (16 entries)
· SARS (15 entries)
· Nightlife (10 entries)
· Others (5 entries)
· Lippo Cikarang (5 entries)
· Close smallest categories
 EXCHANGE RATES
EUR-IDR: 16,590 · 16,620  The Rupiah rate declined since yesterday
@ 17 May 2018 18:12 CET
JPY-IDR: 126.83 · 126.95  The Rupiah rate improved since yesterday
@ 17 May 2018 21:58 CET
MYR-IDR: 3,545 · 3,549  The Rupiah rate declined since yesterday
@ 15 May 2018 08:42 CET
SGD-IDR: 10,479 · 10,501  The Rupiah rate declined since yesterday
@ 07 May 2018 07:48 CET
THB-IDR: 439.14 · 439.41  The Rupiah rate declined since yesterday
@ 16 May 2018 09:18 CET
USD-IDR: 14,097 · 14,157  The Rupiah rate declined since yesterday
@ 17 May 2018 00:46 CET
Go to 'exchange rates' 
 MOST RECENT REACTIONS
·  At 20 September 2018 06:54 erik12 reacted on Fuel prices lowered, again
·  At 19 October 2015 17:17 imambudianto5 reacted on Bank Indonesia maintains benchmark interest rate at 7.75%
·  At 04 March 2015 19:18 merdekaSah reacted on Alleged terrorists shot dead three villagers in Poso
·  At 04 March 2015 13:11 Yogya-Bali reacted on Alleged terrorists shot dead three villagers in Poso
·  At 26 February 2015 13:02 Irena reacted on Sexy, a young woman with candy
·  At 08 May 2014 09:51 jstar reacted on No alcohol should be sold in warung
·  At 01 May 2014 10:07 jstar reacted on Indonesia to be among the top 10 peacekeeping contributors
·  At 27 March 2014 05:50 harlys reacted on PPP leader voices concern over Islamic parties' future
·  At 10 March 2014 06:11 Yogya-Bali reacted on Sriwijaya Air leaves behind 200 passengers at airport
·  At 09 March 2014 00:11 Yerun reacted on Sriwijaya Air leaves behind 200 passengers at airport
·  At 08 March 2014 20:33 nicknick reacted on Sriwijaya Air leaves behind 200 passengers at airport
·  At 18 February 2014 04:17 Yerun reacted on Ash from Mount Kelud eruption spreads over all of Java
·  At 16 February 2014 05:41 Amed East Bali reacted on Ash from Mount Kelud eruption spreads over all of Java
·  At 14 February 2014 22:27 Anne Mieke reacted on Asylum seekers in Medan wish to be sent to Australia
·  At 14 February 2014 22:22 beritaislam reacted on Asylum seekers in Medan wish to be sent to Australia
·  At 16 January 2014 15:37 Anne Mieke reacted on Landslides cut off Tomohon-Manado road
·  At 16 January 2014 15:21 Yerun reacted on Landslides cut off Tomohon-Manado road
·  At 16 January 2014 15:05 Anne Mieke reacted on Landslides cut off Tomohon-Manado road
·  At 16 January 2014 14:48 Yerun reacted on Landslides cut off Tomohon-Manado road
·  At 16 January 2014 14:41 Yerun reacted on Landslides cut off Tomohon-Manado road
Go to 'forum topics' 

Created by indahnesia.com · feedback & contact · © 2000-2019
Other websites by indahnesia.com: ticketindonesia.info · kamus-online.com · indonesiepagina.nl · suvono.nl

Valid HTML 4.01 Transitional 125,619,472 pageviews Discover Indonesia Online at indahnesia.com